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Creators/Authors contains: "Galley, Michel"

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  1. Large Language Models are typically trained with next-turn rewards, limiting their ability to optimize for long-term interaction. As a result, they often respond passively to ambiguous or open-ended user requests, failing to help users reach their ultimate intents and leading to inefficient conversations. To address these limitations, we introduce COLLABLLM, a novel and general training framework that enhances multiturn human-LLM collaboration. Its key innovation is a collaborative simulation that estimates the long-term contribution of responses using Multiturn-aware Rewards. By reinforcement fine-tuning these rewards, COLLABLLM goes beyond responding to user requests, and actively uncovers user intent and offers insightful suggestions—a key step towards more humancentered AI. We also devise a multiturn interaction benchmark with three challenging tasks such as document creation. COLLABLLM significantly outperforms our baselines with averages of 18.5% higher task performance and 46.3% improved interactivity by LLM judges. Finally, we conduct a large user study with 201 judges, where COLLABLLM increases user satisfaction by 17.6% and reduces user spent time by 10.4%. 
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    Free, publicly-accessible full text available July 13, 2026